SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of RC05 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.rc05.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All right! Fast shipping and good product. Recommend this seler.
There are no complaints about the goods. Delivered in the promised time. Sent the next day. The store can be trusted.
All right. Fast shipping.
Well done and practical
Product is good, arrived a little pressed due to transport.
Product complies with the description. Dron fits perfectly.
Delivery for 15 days. Bag yakisna. Gwyneth yaki ydut as a gift. On the one padіння.
Good quality. Drone suits perfect.
Order accepted and worked out promptly! To moscow delivery was 21 days. The terms declared by the store are delayed. The cover is packed well in bubble film. A little wrinkled during transportation, but not critical. A set of additional propellers included! The drone in the case sits well. A good cover for your money.
Satisfied
ok
Fast and well-packed shipping with spare parts as described, recommended.
The order came for 24 days, the top was a little wrinkled, it was necessary for the store to put something inside. And so a bag on a solid four.
The product complies with the description. He arrived in an impeccable condition. Fast order fulfillment.
Good Job !!!! Thank You !!!
Parcel received, everything is fine
The cover is excellent. Made qualitatively. Remove the drone with protection must be carefully, so as not to break the protection-it clings to the edges of the cover. Protection, which comes complete with poor quality. I have not tried to use it yet, i will not be surprised if it does not fit.
Very nice case. Fits the drone perfectly. Good quality. Arrived really fast, around 2 weeks to Poland.
Thank you all came as ordered
Everything came quickly. The product is quality, corresponds to the description. Seller-recommend
I came for a week and a half, tough enough. Gift in the form of blades is applied. Of the minuses-the smell, is solved by ventilation on the balcony and lightning is sewn crooked, which is somewhat upset.
Perfect
Case came very quickly. Only that unpleasant smell make my rate lower.
Nice quality
Very good product. Excellent purchase. And fast.
Perfect, Fast delivery. Thank you !
ok
good quality and fast shipping (8 days)
good
Really nice case
20 days to Ukraine, Lviv looks and feels good for price, smells bad :D
Product complies with the description. Case appears to be of good quality. As for this price highly recommended. Dron fits perfectly.;)
All comply with the description and free shipping smigielka.
The item was delivered very quickly. The quality is very good, perfect for my Mi Drone.
The store is chic. Communicated with me adequately, the necessary nuances clarified, sent lightning fast, came quickly (well, very quickly). The case itself is neat, odorless, the drone in it freezes, nothing sticks out. 10 out of 10, lord, 10 out of 10
Very fast delivery, about 2 weeks. The product fits perfectly. The downside is the heavy walking sliders. But he probably makes it.
So) packed well) all hood, came quickly, well, and screws as a gift thanks to the store)
thenks
good
Bags, of course smelly, but it will pass. Slightly wide sockets for batteries, batteries can fall out when carrying, the quadric itself sits tightly. In the grid on the cover can put the charger with the cable, and spare wmnty/protection
Very good quality. 10 days to kaliningrad.
Ottimo
Fast free shipping to moscow in 10 days!
The quality of the material could be better for this money, otherwise-order.
All good. Quickly and efficiently. Recommend
I ordered several goods in one day. This store sent out later all, and surprisingly came before other orders!
Delivery to crimea 11 days. Track tracked. Packed well. The quality of the cover is good lightning work clearly. There is not a big smell. The drone fit and the batteries with charging too. In addition, in the kit ordered additional. Protection for screws. Very convenient when carrying. Purchase satisfied. Seller recommend.
Very nice product, just as i expected. Thanks.
удобно!
Extreme fast shipping, great quality