SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of RC05 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.rc05.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything as I expected. Recommendation to everyone.
Excellent, high-quality and inexpensive cover for the drone. Responsive store, very fast delivery. Recommend!
Shipping is long, ordered 8.09, 21.09 delivered to Mo. Description corresponds, high-quality, tight cover. Blades do not correspond to the colors of the drone, but it will also come down. Recommend. Took for 680r.
Goods quality, corresponds to the description
сумка хорошая,
To Moscow in 2 weeks. The description corresponds. it came without damage. Seller Thank you!
Great cooperation
Хорошее качество, рекомендую.
Product as described. Seller recommended
Excellent Product arrived in time set
Norms case, but smells like cheap plastic inside
Чехол качественный,покупкой доволен.
Excellent.
Comfortable bag
Perfecto
Excellent quality case. Recommend. Got there quickly.
All on time, proper condition and quality. Thank you for fast delivery two weeks earlier
Excellent bag, the drone is installed in it as a native. In the load to the bag a set of propellers! Delivery fast, thank you to the store, I recommend to buy!
The goods as in the description. In June, delivery to Moscow region about 25 days. Good fit, comfortable to wear. We are waiting for batteries. Now have the drone House :)
Description matches. The material is rigid, but there is a strong smell. In general, the purchase is satisfied.
Shipping very fast. 2 weeks in Spain. It goes perfect, not only does Xiaomi Mitu drone fit, but you can also pack batteries and charger.
The product corresponds to the description! Thank you!
Good Goods.
Perfectooooo
Very fast delivery, excellent quality, complete with new blades. On channel nrg61rus review.
Comfortable, durable case. Shipment was to door with their chip Plus, but she came to the post office and received a notice to come and pick them up.
The case is just awesome. The quadrocopter was perfect.
It's perfect.
Five stars deserve. Good quality product and conform to the description. I recommend the store
Perfect
Good drone bag
Great bag
Everything is super! The quadric sits tightly, does not rub, does not luftit. The box is plastic.
Fast delivery, with promik from Alika in total for 350 rubles took. Good quality. Quadric stood up like a glove. I recommend
Everything came up, a good cover
A good case, the drone lay like a native. As a gift put protection for screws (red). Trifle, but nice. I recommend
Packed perfectly! Thank you! The drone sits tight. Spare screws were as ordered
Otimo
The deal went quickly and without delay. Thank you.
Excellent case for the drone, fits well, tightly sits does not hang out. Item shipped the next day, shipping in 18 days. The materials are good, odorless. Quality is satisfied. At the expense of moisture resistance, however, it is difficult to believe.
Very good. I love the briefcase for the mitu.
The parcel came pretty quickly, sdek. Packed well. The cover fits almost perfectly, additional batteries, though, not quite tight
The cover is excellent, came for two weeks.
Shipping very fast. Everything as described.
Quadric came up perfectly, the quality of the material is good.
As expected. The drone is subject and protected.
Good Goods, came to Moscow in 3 weeks.
Perfect fit for MITU drone
it's good
Everything is fine, as in the description. Very fast delivery to Ukraine