SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of RC05 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.rc05.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They're amazing, very good finish
you can put Mavic 2 inside, but you have to push it in a bit. it is very tight and the inside is not cut out precisely... at least when you have the plastic gimbal protection on the drone
Came to gelendzhik for 12 days, covers so-so... More precisely, the cover on the remote is super 5 +, it is solid, well sewn, will withstand a good impact when falling, but the cover on mavika is weak, very flimsy and the quality of tailoring for 4-. But for 500r + delivery 130r they are quite normal, at least within 1000r nothing better found. At the expense of capacity, the remote sits tightly, does not hang out, you can put it together with the inserted wire for the phone and the case will fasten, but it is better not to do it and the wire to wear separately. But the mavic in the case feels free, climbs with lopos and even hangs up and down, probably it is necessary to put on the top of the doll.
Very Fast delivery 14day
Good product. Quadricopter and radio control go perfectly
Good product
Good hard case, drone well protected, convenient to transport
Perfect for protecting the Dji mavic pro drone.
parfait
Good covers. I would like more rigid for mavik. For the remote, the rigidity of the cover is perfect.
Inexpensive and excellent goods. I like more than the bag "all in one."
Good quality
Good quality for material. But don't fit propellers folded or with connection cable attached. Would be nice to solve that. Otherwise happy with it.
All good store is reliable, the goods are good
Norms. Everything came up.
Only says delivery time to Germany. Honestly, that's impressive! Well done!
The product is very good and the product is very good.
Everything is super! The son is happy!
Correct
Norm price quality, thank you, inexpensive cases
Perfect for dji mavic pro 1. very fast shipping.
Good Boxes for the price! Fits perfectly and protects well.
Everything is super excellent. Everything climbs and does not smell.
Excellent product
thanks
producto segun descripción. embalage débil, pero llega en buen estado
everything perfect
Polecam sprzedawce
Great!
Не хочу портить продавцу репутацию, но доставка очень медленная и это не приятно! Товар был оплачен 6 мая, выслан 9 мая, и в Москве получен 11 июня. Доставка осуществлялась компанией China Post Air Parcel по Ж/Д, через Екатеринбург. Для примера: купил такой же набор футляров для Мавика Про в другом магазине 04 июня, но с доставкой компанией AliExpress Standard Shipping, на 11 июня товар уже в Москве, и 13-14 июня я его ожидаю получить. 36 суток и НЕДЕЛЯ - существенная разница по времени! По цене на 34 рубля дороже.
Посылка где-то потерялась. Обратился к продавцу, не дожидаясь окончания срока защиты покупателя. Продавец предложил выслать заказ повторно. В итоге, спустя 2 месяца, товар был получен. Присутствует резкий неприятный запах. положил на балкон выветриваться.
Muy buena relación calidad precio
Долго из Китая отправлялась посылка. Соответствует описанию. Очень резкий запах, необходимо проветривание перед использованием)
Семки не плохие, но для сохранности дрона и пульта, хотелось бы материал по жёстче. Они воняют, но можно проветрить их.
Хорошие чехлы дрона Мавика Про. неплохо подошли, без претензий и главное без запаха. Доставка до Питера за 34 дня.
Good product, hard shell, protects well the Mavic Pro.
Хорошие жесткие кейсы. Но зарядку и дополнительные батарейки приходится носить отдельно.
Заказ шёл долго, качество вроде не плохое, приходится снимать вины, иначе не входит.
very fast delivery
Perfect. RH Switzerland
Good case for its price. I bought it because original DJI bag is too small to safely haul 3 batteries, drone and remote. This case feels hard enough to have drone in my backpack without worries. Remote fits OK, at first i tought i’ll have to remove antennas but case closes without problem. Remote bag also fits nicey to original DJI bag so you can use rest of it for batteries and chargers. Bag has a strong smell but I think it will disappear after a while as it always does. Would recommend buying! Also very fast shipping to Europe.
Качественный хороший кейс. Только воняет поначалу)
Наконец то пришел, я думал не дождусь заказал 30.03 пришел 10.05 по товару претензий нет запах есть, но не сильный, товаром доволен доставкой нет наверное самая долгая за все время.
Top merci
Queda perfecto para el dron mavic pro, el envío fue muy rápido
Боксы достаточное неплохие по качеству. Пульт ложиться в свой почти впритирку, достаточно жестко зафиксирован. Сам мавик немного болтается. Материал плотный имеет уверенную форму. Из минусов: внутри боксы жестко воняют, как будто там кто-то умер и разложился; молния на обоих боксах не внушает доверия, есть ощущение что проживет не долго.
THX
Good
16 days order > delivering. nice bags.
Guys, you should to do something for better packaging of your parcels! Someone’s ass crumpled two cases so that they can not be restored. I’m sad :(